Singapore and Virgin Australia link services to provide more to their customersimage source: daylife.com Source = e-Travel Blackboard: S.P Virgin Australia and Singapore Airlines (SIA) have launched the first phase of their alliance, offering reciprocal lounge access to their customers.SIA passengers are able to connect to a range of Australian destinations served by Virgin Australia on one ticket, with terminal transfers, in-flight entertainment and meals included.SIA executive vice president commercial Mak Swee Wah said passengers can now travel to and from all parts of Australia on a single ticket, with full-service comfort on each leg of their journey.“From now customers can experience the first benefits of this landmark agreement with Virgin Australia, in line with our shared plans for a deep and integrated alliance providing seamless service offerings,” Singapore Airlines Mr Mak said.Virgin Australia group executive Merren McArthur said the alliance would also benefit tourism in Australia.“The agreement will make it easier for SIA customers from all over the world to travel through to a range of domestic destinations around Australia and should our proposed alliance receive regulatory approval, we will expand our cooperation to better promote these Australian destinations,” Ms McArthur said.The airlines have jointly lodged an application to the ACCC proposing code-share on each other’s flights, Subject to regulatory approval, customers should be able to experience the full benefits of the alliance later this year.
Guests of the Montage Beverly Hills opening in November will be able to take advantage of a yet to be named VIP Service Managing Director Ali V. Kasikci told Elite Traveler. The service being developed under the guidance of Director of Sales & Marketing Leslie MacKillop will start with guests being taken to the airport at their departure city in the U.S. They will be met curbside and escorted to a VIP lounge while baggage will be tagged by VIP staff. Upon arrival in Los Angeles guests will be met at the gate upon arrival and taken directly to a limousine and brought to the hotel. A second car and driver will retrieve the luggage at baggage claim and deliver it to the hotel.Among the features that will interest elite travelers, the hotel plans two Presidential Suites, including a Presidential Suite that can be connected to the Governors Suite via two single rooms to create a four-bedroom complex including the two suites and two regular rooms. A benefit of the layout will be an interior hallway that connects all four units so guests do not have to transit through bedrooms to get from one end of the complex to the other. An additional three regular rooms can be taken for a two-suite, five-room (total seven bedroom) layout in which the entire wing can be closed off.